Shaw-Training

"Stephen Shaw has significantly contributed to our Change Management and Learning and Development Strategy. I've been involved with many organisational development consultants and training providers in my time and they mostly seem to do the same old things. Stephen is different. He is a champion of 'seeing in another direction' / creative visioning and of inspiring top-down cultural change. On top of this, his direct training provision appears to give people personal and professional deep-change experiences, and that's what it should all be about."

Carolyn Williams
Human Resources Director
Balfour Beatty Engineering Services

 

Shaw-Training

"Stephen Shaw is an exceptionally talented organisational development consultant who has the rare ability to listen, analyse, inspire and motivate in an almost invisible and seamless manner. He perfectly blends practical and theoretic knowledge, leading managers and functional training heads into a new way of thinking and strategising. His contribution to my company has been invaluable."

Bradley Kieser
Owner and Managing Director
Kieser Consultancy (IT company)

 

Recruitment and Selection

"Just to let you know that the Directors were very complimentary about the course you ran for them - and said they will do things differently in future as a result of your course! A great result."

Clare Williams
Human Resources Manager
Inspace Partnerships RNH

 

The Director's Chair

"The Director's Chair included advanced techniques in behavioural shaping, body language, rapport building, communication, subtle influence and memory. Excellent training for the modern leader. People-skills are clearly the one major differentiator in successful organisations."

Peter Owen
Managing Director
Willmott Dixon Ltd

 

The Director's Chair

"The Director's Chair course offered a new way of thinking, communicating and memory training. Beyond technique, it provided a mental route-map to logging and retaining important data. Never again will I merely shake hands!"

Nick Gibb
Preconstruction Director
Willmott Dixon Ltd

 

Creative Thinking and Innovation

"Thanks for yet another interesting and stimulating course. Over the day you clarified why we are sometimes limited by our assumptions and perceptions, and you provided tools to allow us to escape these limitations. The course, as with many of your courses, had the whole group captivated and participation was high. At the end of the course, unlike in many other forms of training, I was left enthused and eager to learn more. Many thanks for all your excellent training."

Laurence Reilly
Design Manager

 

Management Development Residential Week

"Stephen, thanks again for last week's training. I have taken a lot out of the week, both professional and personal, truly inspiring!"

Dave Pennock
Senior Buyer

 

Management Development Residential Week

"It was obvious that the entire group enjoyed the week immensely, and we all gained an invaluable learning experience. Excellent course content."

Neil Crane
Project Surveyor

 

Management Development Residential Week

"Thank you for an enjoyable week. I came away feeling so motivated and confident to take on work and life problems. One thing that I will not forget: THE BEST MANAGERS STAY FLEXIBLE.

I believe that everybody should have a Stephen Shaw pocket manual and every time they have a problem they will no doubt find the answer from reading it."

Martin Bennett
Building Manager

 

Management Development Residential Week

"I have been on countless courses all over the country and to be honest most of them tend to put you to sleep once you have eaten a hearty lunch, but you kept the attention of the entire class for the full five days, which is a difficult task in itself.

Your approach to teaching is somewhat different to any other I have experienced; you pick up when people are feeling a little tired and at one stage had us swinging our arms around like a bunch of elephants - it must have been amusing from where you were sitting!  The course was very well structured with a good variety of teaching methods.

As for the wow points of the course, well simply the whole week."

Nick Barney
Assistant Project Surveyor

 

Effective Meetings and Business Writing

"Thank you for the great knowledge and confidence I have gained from your training course today.

You have a wonderful method of motivating and encouraging people to participate in your courses. I feel I am much better equipped for tricky meetings and will definitely use your guide book for future reference, particularly when I am writing press releases.

I truly look forward to attending more of your courses and sincerely hope our paths cross again."

Kam Birdee
Business Development Manager

 

Behavioural Safety

"The structure and pace of the course was very well planned and the level of delegate involvement was perfect. The interactive guide book was a subtle but powerful training aid which I have never experienced before; in the world of seminars and training days, textbooks are usually just mimics of the presentation. Your recommended reading list also inspired me to develop myself further, and the tip on using audio books is a simple but brilliant piece of advice.

Finally, we all appreciated your excellent ability as an instructor. From the start you were the leader, yet you seemed to appear, for want of a better term, 'one of us' throughout. Thanks for a great course."

Russ Parks
Building Manager

 

Behavioural Safety

"I have to say it really was a pleasure attending your Behavioural Safety course. I found it hugely influential and useful, and you covered areas I always wanted to improve.  I will definitely read up on the books you suggested. Many thanks."

Peter Tannian
Site Manager

 

Presentation Skills - Advanced

"EXCELLENT. Walked in like a Mouse, left like a Lion."

Mark Collier
Project Manager

 

Presentation Skills - Advanced

"I felt that the Advanced Presentation Skills course was one of the most beneficial to me in 6 years."

Nathan Loeb
Senior Project Surveyor

 

Presentation Skills - Advanced

"I always look forward to your courses as I find your delivery is entertaining, and I find the subject matter you hold is absolutely fascinating … I know others think that too. I’m looking forward to the next course; meanwhile I’ll be using my new presentation skills at every opportunity."

Gordon Bell
Senior Estimator

 

Presentation Skills - Advanced

"Stephen Shaw took six of us on a two-day magic-carpet ride. As we looked down at the earth Stephen showed us ourselves, until we understood our place in the world and how we could best present that place to others Stephen Shaw is a gurutastic zen master and I heartily endorse him."

Jeff Foster
Senior Estimator

 

Communication and Influence

"The delivery of your course kept me intrigued throughout, and I feel I have learned much about myself and my abilities. I have aready started to practise the techniques and principles you shared. Wow, it blew my mind when you read our body language to guess the playing card. Most impressive!"

Paul Steventon-Smith
Construction Manager

 

Communication and Influence

"The subliminal messages going on behind the presentation seem to have had an effect! I was very impressed watching you use some of the techniques you had told us about. Once again, an excellent course with loads to think about."

Terry Eastham
Customer Service Manager

 

Communication and Influence

"I just wanted to drop you a quick email to say thanks for the course last week. It was completely different to any other training I have undertaken, and about a hundred times more useful too! I walked out feeling really positive and confident, and my change of attitude has surprised a lot of people I think.

The techniques that you taught us really do work! I have been practising them on unsuspecting friends and family. Overall, a fantastic day, and I am looking forward to the next course."

Dee Jankowski
Assistant Surveyor

 

Communication and Influence

"Just wanted to say thank you for a great course yesterday. It was very inspirational and I look forward to attending another one of your courses!"

Lydia Rowlands
Regional HR Coordinator

 

Train-the-Trainer

"I just wanted to say a huge thank you for the course yesterday.  I must admit it was one of the best courses I've ever attended.  It was very enjoyable and informative, and I was kept interested throughout the day.  I believe you've even managed to conquer my fear of spiders. Once again, thank you for an excellent training session."

Caroline Curtis
Senior Desktop Support Engineer

 

Train-the-Trainer

"Excellent training course, excellent trainer. This is the second course I have had with yourself, and the content and the way it is delivered is superb!"

Jignesh Shah
Senior Desktop Support Engineer

 

Managing and Organising Your Day

"I really enjoyed the course; it has given me a lot to take away and think about. Mainly about managing upwards, communicating effectively, and also about keeping the monkeys off my back!  The course was made more enjoyable because of your passion and enthusiasm, coupled with a good sense of humour. Many thanks - it has given me the confidence to take control."

Lisa Frost
Post Contract Surveyor

 

Managing and Organising Your Day

"Thank you for a very enjoyable and educational day. It was very well structured; and the interaction with fellow students was excellent and certainly broke the ice a lot quicker than other courses I have attended. I would like to compliment you on the presentation of the course; and I look forward to more tutorial events in the future."

David Alderton
Senior Site Manager

 

Assertion Skills

"My thoughts on the course yesterday were 'Wow'!! Went home from the course with great enthusiasm and actually had a good chat with my hubby, and felt very good about myself! The line that has made a huge impact on me is: IF IT IS TO BE - IT IS UP TO ME."

Sally Weston-Carpenter
Credit Controller

 

Assertion Skills

"Just a quick note of thanks for the course last week. Inspiring and good fun. You're right - I do feel weird and everyone (well almost) keeps smiling at me! Am trying the 30-day rule so as not to lose it!"

Tracie Tobin
Secretary

 

Assertion Skills

"I really enjoyed the Assertion Skills training last Thursday, and really have been putting a few things into place - quite a few people seemed to get a bit of a shock when I asserted myself. I think your subliminal slides must have taken effect - I did feel different the next day and Tracie Tobin said exactly the same thing. So you are right … it works!"

Lynn Lythgoe
Administrator

 

Assertion Skills

"I have a 'feel-good factor' since your class - it has done wonders for me."

Nosheen Kouser
Desktop Support Technician

 

Focusing on Customer Service

"I thoroughly enjoyed your course on Customer Focus / 'Personal Relationships'. It was also much more informative than I anticipated it to be. I feel that you were able to get across the fundamental points of Customer Focus, whilst keeping the course lively and interesting throughout. I've now passed on my expertise in Customer Service to my fellow colleagues. Overall, an excellent course!"

Lee Boyaram
Customer Service Administrator

 

Focusing on Customer Service

"Great interaction required from the participants kept the course interesting and alive. I thought there were good concentration levels from us all, and genuinely believed we all enjoyed the course. Customer Service does look quite dry and uninspiring on paper, but with your extremely useful snippets of psychology it made it interesting and quite humorous!"

Emma Bull
Project Surveyor

 

Focusing on Customer Service

"I really enjoyed the course last week and found the content very interesting. Even though I have been on a similar training course whilst at university, I felt I learned a lot more from the day than I expected."

Gareth Davies
Project Manager

 

Management Development Residential Week

"As a whole, a brilliant course. Well managed and very interesting. The f facilitation was excellent. I will certainly try to incorporate the philosophy of 'learning is doing' into any future training I carry out."

Phil Wolfenden
Senior Safety Manager

 

Management Development Residential Week

"The Time Management section was excellent and illustrated how much time I spend doing things other than my job! I thought I would dread the Presentation Skills day but found it most useful. I was amazed at the improvement in performances from the whole group. Overall, the course was beneficial to me."

Rachel Poole
Assistant Project Surveyor

 

Management Development Residential Week

"Thank you for a very comprehensive and fun week of training. The management techniques I learnt during the week were not just theory but can be applied practically in everyday situations. I also learnt a great deal about myself over the week - both my strengths and weaknesses, and how I can progress in life professionally and personally. I feel I have benefited not only as a manager but as a person."

Neil Mant
Buyer

 

Management Development Residential Week

"The course was very well constructed and a lot more than I anticipated. Effective Meetings and Business Writing was extremely useful, and I now know how to run more effective meetings. Presentation Skills was a real confidence builder, and I was amazed by the progress of the whole group."

Terry Downes
Building Manager

 

Management Development Residential Week

"The course was very well structured and I learned a great deal from it. The split between theoretical and practical work was just right and well taught. I will put much of what I have learned into practise in my work, and I feel that I will become a better person for several things I have learned over the week."

Simon Knoyle
Project Surveyor

 

Performance Review & People Development

"Just a thank you for Friday’s course, and your words of wisdom in response to my personnel problem. A very good course which was helped by the way you structured it to reflect the ratio of listening to talking.

I have already used the learning this morning in my 9am one-to-one, and was able to deal with two very difficult behavioural issues, which were affecting performance, with amazing ease – also helped by reading some of the One Minute Manager (a book you recommended)."

Tina Cole
Pre Construction Manager

 

Presentation Skills - Essential

"I've just done my first presentation since the Management Development Level 1 course in May, and your techniques and training have worked wonders!

After the course I was asked to do a big presentation. Surprisingly I wasn't scared at the prospect, but actually looking forward to the opportunity! For the first time ever I wasn't nervous. I prepared cue cards to prompt me, but hardly needed them! A colleague commented afterwards how confident I looked!"

Sarah Page
Environment Manager

 

Presentation Skills - Advanced

"The course was excellent all round! It enabled everyone to develop their presentation skills and focus on specific development areas per individual. There were some excellent Quick Wins and some very practical skills from which we all benefited. It was also a very interesting and well delivered course, combining insightful theory and practical advice which we were able to use within the two days.

An excellent course for personal development and also good fun!"

Graham Shaw
Commercial Manager

 

Presentation Skills - Advanced

"Great content - so varied and detailed. I will hunt out the recommended books. Great delivery - I have never enjoyed a course so much. You kept us really involved and the course was great fun - the course was actually over too quickly (you don't hear that too often).

I learned so much about so many things, and I definitely came away more confident and I will try to get as much practise as possible and watch for those telltale signs."

Trevor Fraser
Construction Manager

 

Presentation Skills - Advanced

"I thought the delivery of the course overall was fantastic, with a mixture of both formal and informal techniques which helped to bring an established group even closer together. Personally I find presenting very difficult, but it was reassuring when you explained from an early stage in the course that most people have a similar fear. The two days were challenging and although it was not a particularly enjoyable experience working in the stretch zone, I tried to gain the most from the learning opportunity. Upon reflecting during the journey home, I realised just how much I had improved and gained."

Nick Heath
Operations Manager

 

Presentation Skills - Advanced

"It was an excellent two-day course. Very well presented. Well balanced format. Never got bored for one minute. I loved the body language references. You managed to really polish our presentation techniques. Thank you - can't wait for your next course."

Paul Williams
Principal Surveyor

 

Presentation Skills - Advanced

"I thoroughly enjoyed the course. Day one absolutely blew me away. Day two was equally as good. From the course I have definitely gained some useful skills, not only essential for the purpose of carrying out presentations, but also skills that are an essential part of my daily life. I have wondered for many years why it is that some of the very senior staff within the business have such excellent communication skills and confidence. I know now. The course was excellent."

Carl Mulkern
Senior Site Manager

 

Presentation Skills - Advanced

"Great course. The best for a long time. I started off pretty nervous – as I expected to be – but the techniques that you taught and the methods you used soon gave me much more confidence, and I left the course eager to practise. I was
impressed by my personal development over such a short period. A good mix of participation and facts, with a bit of humour thrown in. Of course I put a lot of it down to the subliminal messages!"

Paul Field
Senior Building Manager

 

Presentation Skills - Advanced

"Just a note to say that I thought your Advanced Presentation Skills Course over the last two days was very good and well presented. You obviously put a lot of detailed preparation into it, and you ran it with much energy, focus and enthusiasm. Although I have done a number of presentations of different types, I gained a lot from reviewing the finer points of presenting. You have a deep understanding of the human psyche, and you certainly put it to good work in your courses."

Derek Woodhead
Design Manager

 

Presentation Skills - Advanced

"Thoroughly enjoyed the course content and facilitation. I found the training of our personal skills in presenting and speaking to be exceptionally useful. I personally took a lot from the course, and noticed a distinct change in myself and the other delegates in the final presentations."

Dave Issott
Principal Surveyor

 

Communication and Influence

"Very informative; unlike most courses it had my attention throughout the day. Thoroughly enjoyed the role play, and felt the mixture of this and the listening side of the presentation was about right."

Nick Bangay
Senior Project Surveyor

 

Communication and Influence

"Just dropping you an email regarding the course I attended this week, it was totally uplifting. I have begun practising different concepts you taught us. Also when I got back to work, it was as if I was a different and new person. All in all, it was a great course, worth the journey all the way from London."

Simi Jubane
Payroll Administrator

 

Inspirational Leadership

"Just a note to say how much I enjoyed and gained from the course you gave last week. Not just from the Leadership techniques and how they can be developed, but also from your insight into human behaviour and how (and why) we react the way we do."

Nigel Hunt
Senior Surveyor

 

Inspirational Leadership

"Many thanks for your efforts over the last few days with regards to the above course; I must say that it was an enjoyable two days where you held my attention over that period (that takes some doing). The very way the course was structured, your actions, mannerisms and how it was portrayed really kept me there, wanting to know was coming next!

The team challenges were great fun and got all involved, as sometimes that’s the part people tend to pull back from; but these tasks got all involved and portrayed how the simplest tasks still take coordinating.

I must say that ALL the notes I took, and the information gleaned, will be put into practise and used in my own development. Many thanks for an enjoyable, well-presented course."

Mike Farruggia
Building Manager

 

Inspirational Leadership

"I would like to thank you for the above mentioned course that I attended. I found that you presented the course very well and had the balance perfectly right regarding attendee participation, practical, slides and communication. On reflection I feel that I am going in the right direction regarding my leadership progression, and will take some valuable information with me from the course that will aid my development and those around me."

Mark Collier
Project Manager

 

Inspirational Leadership

"I thoroughly enjoyed the course. The content was varied, informative and valuable. Understanding the different roles, positions and techniques was very interesting, especially acting them out and monitoring them as an outsider. The insertion of philosophy and psychology were an added bonus and the chance to use both sides of the brain was a tonic. I would certainly attend another of your courses."

Steve Gray
Design Coordinator

 

Inspirational Leadership

"Really enjoyed the course, felt the balance between practical exercises and discussion groups just about right. Have already put into practise some of the things we discussed during the two days. Looking forward to the next round of training."

Glen Martin
Senior Site Manager

 

Inspirational Leadership

"I can honestly say that was the first course I have attended that felt real and appropriate, and it was certainly eye-opening. Overall the course was great, well managed for time."

Clive Fuller
Senior Estimator